Domestic: Rates and shipment time vary according to final destinations and type of service (ie: Next Day, 2nd Day Air, 3 Day Select, and Ground). Packages shipped using USPS are trackable and insured up to $2500. If your parcel is not delivered as promised, we will issue an investigation with USPS.
We offer USPS Priority Mail or (Express upon request) for all domestic orders. Please take order processing time into account when selecting your shipping method.
International: Buyers are fully responsible for complying with their country's laws, customs regulations, taxes, and duties. Plasticgod is not responsible for packages delayed or detained in Customs.
Because of the difficulty in automatically estimating shipping for international orders, the final shipping price may vary from the price quoted on the invoice. If the actual price is significantly higher than the price on the invoice, our shipping department will contact you with a revised shipping quote. You may elect to accept the new quote and pay the difference, or ask for a refund.
If the buyer refuses shipment for any reason, we will refund the buyer for their purchase, minus the freight cost, once we receive the return.
International orders are shipped via USPS (United States Postal Service) UPS or Fed Ex. We recommend using USPS Expedited for values under $1000 as these packages are insured and traceable door-to-door. Orders over $1000 Fed Ex is recommended. If your parcel is shipped by an insured or traceable method, we will replace or refund any shipments that are lost in transit (not held in Customs) providing that item is still in stock. We will handle each situation on case-by-case basis. Please contact us at firstname.lastname@example.org to process your claim.
Actual shipping time may vary depending on location, size, value and time of year.
Please allow an extra 5-10 business days during holidays for shipments to arrive.